Also back up the registry befoer attempting any edits. However, before doing anything you should makea full disk backup in case something goes wrong as well as back up your data separately. Although your issue is not exactly the same, I suspect the root cause is the same and following the steps in post #48 should solve the problem and allow you to reinstall iTunes.
The thread is long but the important stuff is in post #48. I first ran into this issue when I upgraded to Win 10 and then reverted to Win7. Ideally iTunes should be uninstalled completely before upgrading and then reinstalled afterwards. iTunes is one of those programs that does not play well with upgrading from Win7 or 8 to Win 10. Sorry that you are having problems with iTunes. Just sits at creating shortcuts or fails.Īsked both iTunes support and Microsoft. Had to use RevoUninstaller and all iTunes associated files, cleared cache, temp files, garbage, etc. Recently tried to update my iTunes but to no avail! Great difficulty in removing the existing iTunes programme. I've been having problems removing programmes or adding some new programmes, e.g. I just upgraded to Windows 10 at the end of July. Macrium Home Premium, Revo Pro, Screenspresso Pro
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